CarePoint Essential

Cloud-Based Senior Living Resident Safety and Community Management System

Request a Demo

CarePoint Essential

Cloud-Based Senior Living Resident Safety and Community Management System

Request a Demo

Providing a Revolutionary New Level of Resident Care

By leveraging advanced technology, CarePoint Essential gives senior living operators enhanced visibility into their communities and a sophisticated set of tools to help increase staff efficiency, mitigate risk and deliver better overall resident care.

How is CarePoint Essential Different?

Traditional, on-premise e-call systems were never built to address today’s evolving community needs for better workflows, reporting, and resource allocation. Essential was developed with this in mind. Built on the cloud, Essential integrates a wide range of resident safety hardware, old and new, into a seamless cloud-based platform that can grow and add services over time. Essential now includes new and sought-after features such as enhanced locating, alert fail-over protection, and voice-enabled help requests through Alexa.

Breathe New Life into Your Traditional Resident Safety System

CarePoint Essential resident mobile fall alert
Remote Access

Remote Access

Alert Failover

Alert Failover

Automatic Fall Detection

Automatic Fall Detection*

Enhanced Locating

Enhanced Locating

Voice Integration

Voice Integration

Secure Data Backups

Secure Data Backups

Take a Closer Look at Essential

User-friendly dashboard is fully web-based and easily accessed through desktop or mobile devices. Operators can log in and remotely monitor their community from virtually anywhere.

Enterprise reporting enables operators to easily view and compare metrics across communities.

Help requests and automatic fall alert* notifications are processed and communicated to staff on mobile devices with contextual information, improving their workflow efficiency.

Alexa voice integration enables hands-free help requests and keyworded alerts so staff can triage more efficiently.

Community mapping feature provides a comprehensive view of traditional e-call devices throughout the community.

Cloud-based platform allows for continuous software feature updates and upgrades and prevents data loss in case of hardware failures.

Backup paging system provides an on-premises, fail-over alert redundancy in the unlikely event that internet connectivity is disrupted.

Electronic health records automatically synchronize with resident profiles during admission and discharge.

Take the right steps toward a safety solution that improves care all day, every day.

The Benefits of a Cloud-based Resident Safety System

A cloud-based system is designed to grow and evolve with your community’s changing needs. The cloud allows for larger processing capabilities that are needed for third-party integrations and the advanced features of a modern resident safety system.

  • Community information is accessible from anywhere with an internet connection
  • Cloud data back-ups prevent data loss in case of hardware failures
  • Resident data is secured in the cloud using encryption and APIs
  • Software is easily updated, allowing for continuous feature enhancements and expansions

CarePoint with Alexa

An Entirely New Dimension in Resident Care

Introducing CarePoint Essential with Alexa voice. We’ve partnered with Amazon to integrate our newest resident safety system with the power of Alexa. Residents can now stay connected and socially engaged while also being able to verbally convey their needs. And staff can see the context of requests and triage more efficiently.

  • View resident requests with contextual info: From simple requests to more urgent calls for help, staff will receive keyworded alerts through desktop and mobile dashboards and respond accordingly.
  • Simple to use, and residents will know they’ve been heard: Residents get positive feedback from Alexa and verbal confirmation their request has been received.
  • Improved care and communication: Requests are just the beginning. Residents can access a variety of community information like menus, activities, medication schedules, and contact lists.
  • Promote independence and reduce social isolation: Voice-enabled features can empower residents to take better control of their day and help them feel more connected through the friendly voice of Alexa.

CarePoint with Alexa opens up new opportunities for better care and happier residents.

Learn more about CarePoint with Alexa

CarePoint Essential Software Products

Community Dashboard

Provides community operators a clear view of resident activity with 24/7 real-time security and safety monitoring.

  • User-friendly interface helps increase staff efficiency with workflow automation
  • Pivot reports show trends in help requests, falls and staff response times
  • Electronic Health Records integration automatically synchronizes resident profiles
  • Help requests and automatic fall alerts are processed and escalated to staff
  • Works on Android and iOS devices
CarePoint Essential remote access dashboard

CarePoint Essential Hardware Products

Wearable Devices:

Personal Help Pendants

Lifeline personal help devices are lightweight and waterproof, encouraging constant wear and continuous protection. They can be worn by residents as a pendant with a cord or as a wristband with an elastic strap.

Personal Help Pendants with Fall Detection*

Lifeline pendant-style buttons automatically send an alarm if a fall is detected, even if a resident is unable to press their help button.

Fixed Alert Devices:

Resident Check-In Devices

Allows residents to provide notification that they are up and active each day.

Door and Window Monitoring

Universal transmitters monitor doors and windows throughout your community.

Help Buttons

Easy-to-install wireless devices can be placed anywhere that residents may need to alert staff.

Supported Network Devices:

CarePoint Essential’s reliable network backbone is powered by Lifeline or Inovonics’ market-proven wireless technology, which includes 900 MHz high-power repeaters and network coordinators.

Failover Alert Redundancy Devices:

The CarePoint Essential paging system steps in if your network goes down. At the moment of internet disruption, paging transmitters begin sending alerts from fixed and wearable devices to staff pagers throughout the community.

Lifeline 24/7 Customer Service

To ensure the best customer experience from start to finish, a dedicated project coordinator will facilitate the installation of your resident safety system to ensure your community’s needs are addressed. After installation, Lifeline’s team of expert technical support associates is available 24/7 to answer your questions.

Customizable Service and Support Packages are also available to provide:

  • Training for new staff members
  • Routine system health checks
  • Dedicated service coordinator to assist the community
  • And more

See what CarePoint Essential Solutions Can Do for You and Your Community

Fill out the form below to have an initial discussion about your community needs or to schedule an online CarePoint Essential demo. To speak to a Lifeline Senior Living account manager, please call us at 800-816-4885.

Senior Living Lead Form

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